Service Delivery Solution Manager for ServiceNow
Miesto práce
Košice
Ponúkaný plat
Základná mzda 1500€, konečná výška mzdy individuálna, podľa znalostí kandidáta
Druh pracovného pomeru
plný úväzok
Information about the position
Job description, responsibilities and duties
- Develop, design and review ServiceNow solutions and assess business opportunities.
- Leading team of ServiceNow specialists.
- Search for business opportunities and taking care about the business success of the team.
- The holder leads and coordinates up to 20 employees to meet goals for productivity, quality and financial efficiency.
- The holder focuses on accomplishment of assigned team objectives by effective resource management,business management, planning and evaluating activities in the assigned area of responsibility.
Key accountabilities
- Responsible for the technical specification and implementation of ServiceNow integration projects
- Responsible for creating a new team of ServiceNow specialists according to defined strategy
- Responsible for leading of new business opportunities creation, finding customers and business utilization of the team
- Provide expertise on all technical questions related to ServiceNow platform
- Leading and mentoring the team in ServiceNow technologies
- Develops ServiceNow technical solutions, implements them and performs the component integration tests
- Understand the business needs and use standardized processes to build them into the design
- Understand the large scale thinking and approach needed for success of projects
- Interface with clients and coordinate business and technical execution
Management scope
- People: lead heterogeneous team up to 20 members, architects, consultants, engineers, administrators, business analysts
- Processes: coordinate delivery of complex ITSM services to customers
- Finances: control overall budgets up to Eur 700 k p.a., revenue up to Eur 1,500 k p.a.
Employee perks, benefits
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities
Requirements for the employee
Candidates with education suit the position
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Language skills
Number of years of experience
Personality requirements and skills
• Demonstrated experience of implementing ServiceNow modules (Service Portfolio Management, Configuration, Incident, Problem, Change management)
• Understands technical and functional design requirements related to ServiceNow
• Experience with other ITSM software
• Mentor team in implementation methodology, configuration and best practices of ServiceNow
• Translate business requirements into designs that can be related back to business stakeholders
• Leading requirements workshops to identify use cases and acceptance criteria with client
• Experience presenting and conducting demo reviews with client stakeholders
• Lead all technical aspects of ServiceNow solution delivery and consulting, including Application Configuration, Workflow, UI, Scripting and Integrations with other systems
• Experience in ServiceNow-related Web development languages and technologies (e.g., HTML, CSS, JavaScript, XML, REST API creation and calling)
• Experience with building and integration of CMDB
• Knowledge of ServiceNow Discovery, Orchestration, Event management
• Deep knowledge of ITIL v3 Foundations
• Experience with Agile methods (particularly Scrum)
Máte záujem?
Kontaktujte nás
Hľadáme technika pre zdravotnícke pomôcky.
Technik výdaja zdravotníckych pomôcok.
BARDEJOV
Hľadáme šikovného grafika pre reklamnú agentúru
Grafik
Žilina
KLIENTSKY PRACOVNÍK - AKTUÁLNE VOĽNÉ POZÍCIE VO VIACERÝCH MESTÁCH!
Osobný bankárKlientsky pracovník
Senior Developer C# - Teamleader
Developer C#
Dubnica nad Váhom
Projektový manažér
Projektový manažér
Košice
Event manager
Event managerProdukčný manažér
Košice
Účtovník a finančný zodpovedný
Hlavný účtovníkÚčtovník
Drienovec
Správca e-shopu a sociálnych sietí
Správca E-Shopu
Spišská Nová Ves
Zástupca AML Officera
Bratislava
ŠPECIALISTA IT SYSTÉMOV
Bratislava
Banking IT Application administrator
Bratislava
SENIOR JAVA DEVELOPER
Java Developer
Pre nášho nadnárodného klienta hľadáme Java Developera so skúsenosťami.
Bratislava
SCRUM MASTER
Scrum Master
We are looking for experienced Scrum Master.
Bratislava
Service Delivery Solution Manager for ServiceNow
Košice
HYPOTEKÁRNY ŠPECIALISTA
Hypotekárny špecialistaOsobný bankár
Bratislava
PROJECT MANAGER
Project Manager
Hľadáme skúseného project managera s možnosťou nástupu ihneď.
Košice
KLIENTSKY PRACOVNÍK DOLNÝ KUBÍN
Osobný bankárKlientský pracovník
DOLNÝ KUBÍN
KLIENTSKY PRACOVNÍK NITRA
Klienstky pracovníkOsobný BankárÚverový špecialista
NITRA
KLIENTSKY PRACOVNÍK RUŽOMBEROK
Klientsky pracovníkOsobný bankár
Ružomberok
KLIENTSKY PRACOVNÍK GALANTA
Osobný BankárKlientsky pracovníkHypotekárny špecialista
Galanta
Supplier Quality Assurance
Manažment kvality
Poprad
KLIENTSKY PRACOVNÍK BRATISLAVA
Klientsky pracovníkOsobný bankárHypotekárny špecialista
Bratislava
GRAFIK
Grafik
Hľadáme grafika so skúsenosťou z oblasti marketingu/reklamy.
Košice
KLIENTSKY PRACOVNÍK
Klientsky pracovníkOsobný bankár
Hľadáme šikovného pracovníka, ktorému nie je cudzia oblasť bankovníctva a obchodu.
Košice